Apply — Technical Support Technician

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Talia · OmTalent's AI Recruiter0%

Hi! 👋 I'm Talia, OmTalent's AI recruiter, and I'll be helping you with your application for Technical Support Technician — be as accurate as possible and let's get you hired! First, here's a quick summary of the role so we're on the same page: 📋 Technical Support Technician 📍 Rivonia, Sandton · Permanent · Office · Telecommunications / Internet Service Provider 🕐 Working hours: 9am - 6pm EST 🤝 We're recruiting on behalf of our client — you'll learn more about them later in the process. Technical Support Technician for a USA-based telecommunications company serving 1,300+ nursing homes and assisted living facilities across 40+ states. Diagnose and resolve internet, phone, and TV service issues for facility staff via calls and emails. Coordinate with carriers and manage tickets through resolution. 🎥 One heads-up before we start: at the end you'll record a short video introduction — it's part of the process and it's what our clients watch first. So dress appropriately and find a quiet, tidy spot for when we get there. Sound like the role you're after?